Click & Collect
Once you have finished adding items to your cart, go to the checkout and select 'Collect at Warehouse' under Shipping method.
We'll email you/ give you a call when your order has been prepared/ sent on its way, and when it's ready to collect. Please allow at least 1 - 2 working days for back order items to be ready for collection.
Orders placed before 1 pm with items that are currently stocked at our warehouse, will be available for SAME DAY collection.
Please make sure to:
- Arrive the warehouse before 3 pm (warehouse closing at 3:30 pm)
- Take photo ID and your collection confirmation email with you
Unfortunately, we will NOT be able to guarantee a waiting time frame for items which marked as SPECIAL ORDER/ if the manufacturer is also out of stock of the specific item(s). However, ''a period'' will usually be given by the manufacturer.
Customer can either :
Get a full Refund of that item(s) ; or
patiently wait until the item(s) is back in stock
You have 7 days from receiving your collection confirmation email to pick up your order from our ware house. If your order is not collected within 7 days, an extra storage fee may apply per day.